Service Incident Update for Bizbond panel

Incident Report for Netcore Cloud

Resolved

Dear Valued Customer,

We are pleased to inform you that the issue affecting Bizbond panel has been fully resolved. All services have been restored to normal operation. We shall keep this under observation for some more time to ensure that the same issue does not re-occur again.

If you continue to experience any problems, please do not hesitate to contact our support team. You can check our Status Page at "https://status.netcorecloud.com for further updates or information on this incident.

Thank you for your understanding and patience during this time.

Best regards,
Team Netcore Cloud
Posted Mar 31, 2025 - 07:25 UTC

Investigating

Dear Valued Customer,

We are currently experiencing an issue with Bizbond panel. Our team is working diligently to resolve the problem.

Here’s what we know so far:

Incident Details:
1. Issue: Not able to login to Bizbond panel
2. Impact: Panel login to bizbond is not working.
3. Status: Under investigation
4. Approximate ETA: 1 hr

Note: We have routed the sms injection to our DR setup in order to avoid any inconvenience to our customers.

We will continue to provide updates as soon as new information becomes available.

For real-time updates, please check our status page at "https://status.netcorecloud.com".

Thank you for your patience.

Best regards,
Team Netcore Cloud
Posted Mar 31, 2025 - 06:42 UTC
This incident affected: India (CPaaS - SMS).