We are pleased to inform you that the issue pertaining to scheduled and new campaigns has been fully resolved. All services have been restored to normal operation.
If you continue to experience any problems, please do not hesitate to contact our support team. You can check our Status Page at "https://status.netcorecloud.com for further updates or information on this incident.
Thank you for your understanding and patience during this time.
Best regards, Team Netcore Cloud
Posted Mar 20, 2025 - 13:30 UTC
Identified
Dear Valued Customer,
We are currently experiencing an issue where we are unable to fetch audience for campaigns. Our team is working diligently to resolve the problem.
Here’s what we know so far:
Incident Details: 1. Issue: Unable to fetch audience for campaigns 2. Impact: Scheduled campaign will be suspended and unable to send new campaigns 3. Status: Ongoing 4. Approximate ETA: 1 hour
We will continue to provide updates as soon as new information becomes available.