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Important Note: There might be a delay in report updates for the duration of the incident. We are actively working to ensure these updates are completed. Thank you for your understanding and patience. Best regards, CEE Support Team","impact":"critical","timestamp":"Nov 14, 05:07 - 10:09 UTC"},{"code":"c0xx5dmhhl40","name":"Observing Network related alarm in India DC","message":"Dear Valued Customer, This is to inform you that, following thorough monitoring, we have confirmed that the issue with our India Data Center (DC) system has been resolved. SMS API injection and delivery have now been rolled back to our primary DC site. Additionally, the following services have been restored: - BizBond - SMPP - LC/SC - Webhook Important Note: There might be a delay in report updates for the duration of the incident. We are actively working to ensure these updates are completed. Thank you for your understanding and patience. 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Best regards, CPaaS Support Team, Netcore Cloud","impact":"minor","timestamp":"Nov 8, 05:24 - 12:25 UTC"},{"code":"smr0fz42mcby","name":"Issues observed with delivery of messages to JIO users","message":"Dear Valued Customer, We observed intermittent issues with SMS delivery to Jio users across India due to a temporary disruption on Jio’s end. This issue affected message delivery through our SMS API platform between 1:00 pm and 2:00 pm IST. Our SMS delivery monitoring system detected this promptly, and we coordinated with the Jio team to resolve it immediately. Please feel free to reach out to us at help@netcorecloud.com if you have any further questions. Thank you for your understanding and cooperation. Best regards, CPaaS Team, Netcorecloud","impact":"minor","timestamp":"Nov 7, 07:30 - 07:30 UTC"},{"code":"z1xy6z5xrqxy","name":"Reports update issue for SMS API application","message":"Dear Valued Customer, We are happy to inform you that the same issue of older day sms reports within our CPaaS Platform is resolved now. The older reports are now accessible on the Bizbond panel for your use as usual. Request you to please check and let us know in case of anything on help@netcorecloud.com We thank you for your understanding and patience. Regards, CPaaS Support Team @Netcorecloud","impact":"minor","timestamp":"Nov 5, 07:33 - 10:15 UTC"}]},{"name":"October","year":2024,"starts_on":2,"days":31,"incidents":[{"code":"vtsd33lc1l4q","name":"This is an example incident","message":"Empathize with those affected and let them know everything is operating as normal.","impact":"none","timestamp":"Oct 3, 11:00 - 10:34 UTC"}]},{"name":"September","year":2024,"starts_on":0,"days":30,"incidents":[]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2024-09-01T00:00:00Z","end_time":"2024-11-30T23:59:59Z"}