Urgent: Unplanned database maintenance activity for Reporting engine on CPaaS panel

Scheduled Maintenance Report for Netcore Cloud

Completed

The scheduled maintenance has been completed.
Posted Apr 29, 2026 - 09:00 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 29, 2026 - 04:00 IST

Scheduled

We are writing to inform you of urgent maintenance on our Reporting Database server scheduled for April 29, 2026, from 04:00 to 09:00 IST (5 hours). The purpose is to enhance the performance and long-term reliability of the Reporting engine.

During this window, email delivery report updates will be delayed. Specifically, you may experience delayed data on the CPaaS panel, temporary interruptions in the Live Feed section, and delayed webhook processing for events older than 5 days. No impact is expected on email injection (SMTP/API) or delivery services. Once the activity is complete, reporting will resume real-time updates. Please contact help@netcorecloud.com or live chat for any queries.
Posted Apr 28, 2026 - 18:25 IST
This scheduled maintenance affected: APAC (CPaaS - Email), US (CPaaS - Email), India (CPaaS - Email), and EU (CPaaS - Email).